Pennyworth Delivery Terms
These terms apply when you choose Pennyworth Delivery for items you won or bought from Pennyworth, Buda (3225 FM 2001, Suites 603 & 604, Buda, TX 78610). They add to the auction and Market terms you have already accepted. Where they differ on delivery, these terms apply.
1. Delivery area. Delivery is available only when the address's ZIP code is on Pennyworth's delivery list and its road-distance estimate between the centre of your delivery ZIP area and our verified dispatch pin, or the centre of our warehouse ZIP area when no dispatch pin is saved is within the configured trial limit, no more than 21 road miles. Both checks must pass when you book. We may decline or cancel a booking outside that area.
2. Price. One delivery fee covers every deliverable item from the same auction (or the same Market or Buy Now order) delivered to one address. The flat delivery fee shown before you book has no large-item surcharge. The fee is added to your invoice, taxed as Texas law requires, and charged to your card on file when you book. By booking delivery you authorise that fee and its tax to be charged to your card on file. If the card cannot be charged, the balance remains payable through Checkout; delivery requires payment. The displayed distance is an estimate from the ZIP code, not an observed driving route to your door. You review the estimate and full fee before booking. Addresses without an available estimate go to the office for review. Your price is fixed when you book; later price changes do not affect your booking.
3. Items. Items are sold as-is, as described in their listing. An item marked not deliverable must be collected in Buda.
4. When we deliver. We deliver within 3 business days after both your delivery balance is paid and delivery is booked to your confirmed address, during business hours. The clock starts at the later of those two events. We may contact you to arrange a time.
5. Receiving your delivery. An adult must receive the delivery, or you may authorise us to leave it at a safe place at the address. Delivery is to the door: we do not carry items inside or up stairs, assemble, install or remove packaging. Responsibility for the items passes to you when they are handed over or left as you authorised. We may photograph the delivery as a record.
6. Missed or refused delivery. If we cannot complete delivery because nobody is available, the address is wrong or cannot be reached, or the delivery is refused, your items return to Buda for collection within the standard pickup period. A second delivery attempt costs the delivery fee again. The original delivery fee is not refunded.
7. Problems on delivery. Check your items when they arrive. Report any delivery damage or missing item to the office within 48 hours of delivery, with photographs. If you discover a problem later, contact the office so we can review the evidence.
8. Returns. Approved returns follow the refund policy in the terms you accepted. You bring any returned item back to Pennyworth, Buda, at your own cost; Pennyworth does not collect returns. Delivery fees are not refunded once delivery has been made.
9. Changes. Changing the delivery address needs a new booking and a new quote; contact the office.
10. Records. We keep the version of these terms you accepted, when you accepted them and your account, with your booking.